Every NVIDIA DGX™ platform includes enterprise support for DGX infrastructure, NVIDIA AI Enterprise, and NVIDIA Base Command™ software, which includes hardened system software, optimized AI libraries, world-class cluster management, robust job scheduling, and workload orchestration. Get the most out of your NVIDIA DGX deployment and streamline AI experimentation with NVIDIA expertise and proven methodologies.
Details
With a wide range of data center infrastructure and AI data science workload knowledge and experience, the NVIDIA Infrastructure Specialist team provides custom solutions. From installation and deployments to onboarding and optimizing your workloads, the team can help you reduce costs and improve time to production.
NVIDIA offers high-quality technical training to ensure your IT organization is fully prepared to leverage your DGX investment, covering topics such as installation, deployment, optimization, management, and troubleshooting.
A Technical Account Manager (TAM) is a remote support engineer, project manager, and customer advocate from NVIDIA who focuses on managing technical support issues related to your NVIDIA solutions and proactively helps you avoid potential problem in activities like upgrades.TAMs give you peace of mind by helping to streamline day-to-day operations and reduce the time to resolution for open cases.
Business-critical support helps protect and secure your assets with 24/7 access to support engineers and faster response time of one hour or less for severity 1 issues through NVIDIA Support. Experience a faster response time for all of your cases, and get your tickets into the prioity queue.
